Which type of communication can enhance or contradict messages?

Non-verbal communication plays a critical role in conveying messages and can significantly enhance or contradict what is being communicated verbally. This type of communication includes body language, facial expressions, gestures, posture, and eye contact.

For instance, a person might verbally express agreement, but their crossed arms and avoidance of eye contact may suggest disagreement or discomfort. Such discrepancies can lead to confusion or misinterpretation of the intended message. Additionally, non-verbal cues often communicate emotions and attitudes more powerfully than words alone. This makes it essential for effective communication, especially in interpersonal interactions where the nuances of feeling and intention matter greatly.

In contrast, while verbal, written, and visual communications are also important, they do not have the same immediate impact on the listener's perception in terms of enhancing or contradicting messages in real-time interactions.