What role assists the Postmaster in managing the retail operations?

The role that assists the Postmaster in managing retail operations is the Manager. This position is crucial as it involves overseeing day-to-day operations, ensuring that staff perform their duties effectively, and maintaining high levels of customer service. Managers play a vital role in strategizing operational improvements and implementing policies that align with the overall goals of the postal service.

In contrast, while the other roles such as Lobby Assistant, Supervisor, and Lead Clerk also contribute to the functioning of the retail environment, their responsibilities are typically more focused on direct customer interaction, staff oversight, or specific operational tasks rather than the broader management duties expected from someone in a managerial position. This makes the Manager the most appropriate choice when it comes to supporting the Postmaster in a comprehensive capacity.