What must be presented to the SSA for a customer to pick up their mail?

To successfully pick up mail from the Social Security Administration (SSA), an individual must present a valid identification (ID) to verify their identity. A valid ID is crucial because it confirms that the person attempting to retrieve the mail is indeed the authorized recipient. This process safeguards against unauthorized access to sensitive information and protects the privacy of individuals.

While proof of address or a utility bill might provide additional verification of identity and residence, they do not replace the need for a valid ID. Similarly, while a Social Security card could serve as a form of identification, it is not always sufficient on its own without another form of ID to reach identification requirements. Therefore, the presence of a valid ID is the core requirement in this scenario.