What mandate do USPS employees operate under regarding mail?

USPS employees operate under a critical mandate to preserve and protect the mail. This includes ensuring the confidentiality and integrity of the mail as well as safeguarding it from damage or loss. The Postal Service recognizes that the trust of customers is paramount, and this trust is maintained through diligent handling of mail. Employees are trained to follow protocols that prioritize the security of all mail items, which is a fundamental principle of postal operations.

This focus on preservation and protection also includes adhering to postal regulations, which are designed to safeguard both the postal service's mission and the rights of senders and recipients. While other aspects such as delivery speed and revenue generation are important for the efficiency and sustainability of the service, the core mandate primarily revolves around the accountability and safety of the mail entrusted to USPS.